Our Terms & Conditions

  1. Introduction Welcome to JengaSasa.com!

    These Terms and Conditions govern your use of our platform. By accessing or using JengaSasa.com, you agree to comply with these terms. If you do not agree, please refrain from using our services.

2.Definitions

  • "Platform" refers to JengaSasa.com.
  • "Vendor" refers to businesses and individuals selling products or services on JengaSasa.
  • "Buyer" refers to individuals or businesses purchasing products or services via JengaSasa.
  • "User" refers to anyone accessing the platform.

3.Vendor Registration and Responsibilities

  • Vendors must provide accurate business information when registering.
  • Vendors must ensure that all product descriptions, prices, and availability details are correct.
  • Vendors are responsible for handling customer queries and fulfilling orders in a timely manner.
  • Illegal, counterfeit, or prohibited goods and services are not allowed.

4.Buyer Responsibilities

    Buyers must ensure they review product descriptions and seller details before making purchases..
  • Payments should be made only through the designated payment methods on the platform.
  • Buyers must communicate respectfully with vendors and resolve disputes professionally.

5.Payment and Transactions

  • Payments can be processed through escrow for security and fraud prevention.
  • JengaSasa.com is not liable for any transaction disputes between buyers and sellers.
  • Fees for advertising and premium services may apply, as indicated on the platform.

6. Prohibited Activities

  • Fraudulent transactions, false advertising, and misrepresentation of products or services.
  • Uploading harmful or misleading content.
  • Using the platform for illegal or unethical activities.

7. Advertising and Promotions

  • Vendors may opt for paid advertisements to increase visibility.
  • Special subsidized ads are available for women in construction and eco-friendly products.
  • All advertisements must comply with JengaSasa.com’s content guidelines.

8.Dispute Resolution

  • In case of disputes, buyers and vendors should communicate directly to find a resolution.
  • If an agreement cannot be reached, JengaSasa.com may mediate but is not liable for any losses.

9.Privacy Policy

  • Personal information collected on the platform will be handled in accordance with our Privacy Policy.
  • JengaSasa.com will not share user data with third parties without consent.

10.Limitation of Liability

  • JengaSasa.com does not guarantee the quality, safety, or legality of products or services listed.
  • We are not responsible for financial losses, damages, or legal issues arising from transactions on the platform.

11.Termination of Accounts

  • JengaSasa.com reserves the right to suspend or terminate accounts violating these terms.
  • Vendors engaging in fraudulent activities will be permanently banned.

12.Amendments to Terms

  • JengaSasa.com may update these Terms and Conditions at any time. Users will be notified of major changes..
  • Continued use of the platform after updates constitutes acceptance of the new terms.

13.Contact Information

For inquiries or support, contact us at support@jengasasa.com. By using JengaSasa.com, you acknowledge and agree to these Terms and Conditions. Privacy Policy for JengaSasa.com Effective Date: 5 th Feb 2025

  1. Introduction
    Welcome to JengaSasa.com ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.
  2. Information We Collect
    • Personal Information:
      Name, email address, phone number, business details, payment information, and other details provided when creating an account.
    • Non-Personal Information:
      IP address, browser type, device information, and browsing history.
    • Cookies & Tracking Technologies:
      We use cookies and similar technologies to enhance user experience and gather analytics.
  3. How We Use Your Information
    • Facilitate account creation and authentication..
    • Process transactions and payments.
    • Improve website functionality and user experience.
    • Provide customer support.
    • Send promotional and marketing materials (with user consent).
    • Ensure security and prevent fraud.
  4. How We Share Your Information
    • Third-Party Service Providers:
      We may share information with third-party vendors for payment processing, marketing, and analytics.
    • Legal Requirements:
      If required by law, we may disclose your information to authorities.
    • Business Transfers:
      If JengaSasa.com is merged, acquired, or sold, your information may be transferred.
  5. Data Security
    We implement industry-standard security measures to protect your data. However, no online platform can guarantee absolute security.
  6. Your Rights and Choices
    • You can access, update, or delete your personal information by logging into your account.
    • You can opt out of marketing communications at any time.
    • You can disable cookies in your browser settings.
  7. Third-Party Links
    JengaSasa.com may contain links to third-party websites. We are not responsible for their privacy policies or practices.
  8. Children's Privacy
    Our services are not intended for children under 18. We do not knowingly collect information from minors.
  9. Changes to This Privacy Policy
    We may update this policy periodically. Changes will be posted on this page with an updated effective date..
  10. Contact Us
    For any questions regarding this Privacy Policy, please contact us at +254729988777

12.Amendments to Terms

  • JengaSasa.com may update these Terms and Conditions at any time. Users will be notified of major changes..
  • Continued use of the platform after updates constitutes acceptance of the new terms.